For small businesses, customer service is critical. However, many small business owners are already stretched thin, and manning the phone lines isn't always the top priority. In a country where 90% of consumers use customer service reviews as a factor in their decision to buy from a company, though, entrepreneurs cannot allow customer satisfaction to decline. Call center software that takes the chaos out of your phone support process, so you can focus on growing your business instead. Advanced features, including smart call routing, IVR and integrations ensure that calls never go unanswered.

Synapse Expertise Inboud Call Center

Your call center operation requires a proactive, scalable, end-to-end solution to monitor and manage all processes. Synapse call center dialer is just what you need. It provides visibility and control over the performance and productivity of your call center. Synapse call center solution has all the features associated with high end and high-cost propriety call center solutions. A good call center helps puts your small business on the track to success. Synapse gives you an instant 24/7/365 customer service at far less than the cost of in-house employees. Whether your customers are around the corner or across the world, we've got you covered.

  • No need network at customer premises.
  • Web based hotline configuration.
  • No need rack space/electricity as a solution is hosted in the cloud.
  • Real-time agent management through the web.

10+ year of Experience in Software Industry

200+ Projects done

20+ Customers Across the Globe

No of Transaction (Million)


Technical Engineers

Design the most challenging applications with the latest frameworks.

QA Engineers

Raising standards to deliver and maintain the quality of the product.

Support Team

24/7 availability on system operations and on time support.

Business Consultants

To facilitate with solutions and requirements that emerge within your business process.

We are Trusted By,



10/7D, Greenland Lane, Isipathana Road, Colombo 5, Sri Lanka.

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