For small businesses, customer service is critical. However, many small business owners are already stretched thin, and manning the phone lines isn't always the top priority. In a country where 90% of consumers use customer service reviews as a factor in their decision to buy from a company, though, entrepreneurs cannot allow customer satisfaction to decline. Call center software that takes the chaos out of your phone support process, so you can focus on growing your business instead. Advanced features, including smart call routing, IVR and integrations ensure that calls never go unanswered.
Synapse Expertise Cloud Hotline
Synapse cloud-based call center software has all the features to efficiently manage your outbound or a combination customer call center. Get started in a few minutes, and scale as you wish! No more struggling with traditional systems like EPABX. All the features you require in a call center software to efficiently manage your customer call center on the cloud – IVR, call recording, routing & more. No more hassles with EPABX systems. Easily route calls to the phone.
Your call center operation requires a proactive, scalable, end-to-end solution to monitor and manage all processes. Synapse call center dialer is just what you need. It provides visibility and control over the performance and productivity of your call center. Synapse call center solution has all the features associated with high end and high-cost propriety call center solutions. A good call center helps puts your small business on the track to success. Synapse gives you an instant 24/7/365 customer service at far less than the cost of in-house employees. Whether your customers are around the corner or across the world, we've got you covered.
- Cloud based fully featured hotline.
- Web interface to create call flow.
- Add / Remove branches (i.e. departments).
- Call forwarding to mobile numbers.
- Integration to call centre.
- Define multiple numbers as end points.
- Call holding music.
10+ year of Experience in Software Industry
200+ Projects done
20+ Customers Across the Globe
No of Transaction (Million)
BEST TEAM FOR YOUR PROJECT SUCCESS.
Design the most challenging applications with the latest frameworks.
Raising standards to deliver and maintain the quality of the product.
24/7 availability on system operations and on time support.
To facilitate with solutions and requirements that emerge within your business process.
We are Trusted By,
READY TO START YOUR CLOUD CALL CENTER?
10/7D, Greenland Lane, Isipathana Road, Colombo 5, Sri Lanka.